You can register for an online account in two ways:
If you forgot your password, click on the ‘Lost your password?’ link. A new page will pop up, asking you to enter your email address. Once you’ve done this, click on ‘Submit’ and a new password generate link will be emailed to the address that matches your account username.
Yes, you can change your password at any time from within ‘My Account’ when you’re logged into your account. Simply select ‘Account detail’ and follow the steps displayed on-screen.
Please visit the Contact Us section if you have a complaint.
Yes! We provide paid samples in case of bulk orders/custom scents!
We recommend burning your candles within 1 year for its optimal performance irrespective of
size of the candle.
As soon as the products have been dispatched, we will send you an email and text notification confirming the details of your purchase.
Sometimes it may happen that products get delayed due to dispatch glitch; in that case, you can directly contact us on +91-93287-60245 or email – [email protected].
Please see our Refund and Return policies page here.
Yes! Please contact us directly on [email protected] for more!
We accept every major Credit Card, Debit Card, Visa, Master Card, and UPIs.
We understand how important security is to you. When you order online with us, we use Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.
In order for encryption to take place, your browser must have the SSL protocol. The following browsers have this software:
We’ll send you a confirmation email so that you’ll come to know that your order has been successfully processed to our website.
If your payment is unsuccessful for any reason, you’ll see a denial notification displayed on the final checkout page. We suggest that you return to the checkout page to make sure all the details you entered are correct before trying to re-submit your order. You’ll be able to update your payment options with a different method if necessary.
Yes! We can cancel your order if we have not handed it over to the shipping partner. Once the order leaves our premises, we do not have control over that.
No need to worry, if your order is damaged in transit, you can call us on +91-93287-60245 or email – [email protected] to inform about it. We will replace it as soon as possible.
No!
Yes! We do custom scents for bulk order. Please fill out the form here for bulk order request!
Yes! We offer bulk discounts for your bulk order. Please fill out the form here for the same!
Yes! Please visit our “Become our wholesale partner“ page for more information on this!